Community and program-centric custom technology solutions

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Technology solutions that enable efficient program management and provide measurable results.

Our enterprise technology solutions are backed by our expertise from the crisis and emergency management field combined with industry-tested project management and program application experience in developing comprehensive strategies.

We provide technology consulting services to deliver a range of infrastructure, cybersecurity hardening, and disaster recovery planning. Additionally, we offer custom software application design, development, and delivery. Our team is experienced in providing Software-as-a-Service (SaaS) or Commercial off-the-shelf (COTS) software consulting, configuration and support, and maintenance services.

Meet Phoenix OneCase.

Phoenix OneCase is a cloud-based, dynamic, customizable, workflow and forms engine built by and for disaster and emergency management professionals to rapidly deploy tools for case, program, and grants management.

Learn more about Phoenix OneCase by downloading the brochure below.

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Meet our technology experts

Christopher Checca

Senior Director, Network, Infrastructure, and Security

Ross Donaldson

Assistant Vice President, Customer Relations

Melissa J. Gordon

President, Strategic Initiatives

Diana Kennedy

Assistant Vice President, Technology Services

Tom Lewis

Tom Lewis

President and Chief Operating Officer

Greg Parsons

Senior Vice President and Chief Information Officer (CIO)

Caitlin Ringwood

State Director of New Jersey, Consulting & Technology Division

Anne Roe

Sr. Director, Software Development and 3rd Party Applications

Andrew Yonce

Chief Operating Officer, Technology Solutions

Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.

The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.

Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired your organization to provide professional services for disaster assistance, remediation, restoration and recovery efforts….Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from you when we needed it most.