Disaster Recovery

For over the last three decades, Tidal Basin has assisted hundreds of public and private clients recover from some of the world’s worst disasters. Our unmatched experience and hands-on expertise with FEMA Programs, insurance and the insurance claim process, and other key grant resources make us an invaluable addition to any emergency response and recovery team. We are your trusted advocates, working only for you to help expedite and maximize your financial recovery. Tidal Basin stands ready to assist your community with your recovery!

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Recovery Grant Management

Enlisting the assistance of a disaster recovery expert for Federal Recovery Grants can increase the speed of your recovery efforts immeasurably.

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Disaster Software Solutions

Using this state-of-the-art grant expense management system can provide simplified and accurate financial tracking while identifying potential errors that could otherwise cause delay in your recovery.

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FEMA Individual Assistance Program

We have the experience and expertise to assist state governments with their roles and responsibilities related to FEMA’s Individual Assistance Program.

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Property Damage Claims

Our adjusting services are delivered by Adjusters International, the premier public adjusting firm in North America. Our combined experience and resources help fully prepare and maximize our clients’ recovery sooner.

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Tidal Basin has an experienced and seasoned team of CDBG-DR subject matter experts ready to support you through the HUD grant process and assist you on your road to recovery.

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Take advantage of our expert resources and insight to become better informed on preparedness and disaster recovery.
Learn about the key steps to filing a claim with FEMA.
Learn More About Learn about the key steps to filing a claim with FEMA.
Read valuable insights about all facets of recovery, from planning to closeout, from a non-FEMA perspective.
Learn More About Read valuable insights about all facets of recovery, from planning to closeout, from a non-FEMA perspective.
Our team has identified nine key steps to a successful recovery under FEMA’s Public Assistance Program.
Learn More About Our team has identified nine key steps to a successful recovery under FEMA’s Public Assistance Program.

Meet the Top Talent for Disaster Recovery Services

Our disaster recovery experts are employees of our company and subscribe to a stringent code of professional conduct, standards, and ethics. They possess the most up-to-date, hands-on knowledge of FEMA policy changes, which include the Post Katrina Emergency Reform Act, Sandy Recovery Improvement Act, Super Circulars, FEMA PA New Delivery Model and Section 428 Alternative Procedures.
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    Immediate Response
    Our team responds within 24-72 hours of a request for assistance.
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    Direct Experience
    Our staff has a thorough understanding of the FEMA Public Assistance Program. There is no learning curve — only proven delivery.
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    Systems & Controls
    We deploy state-of-the-art web-based grant management software systems and controls.
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    Totally Equipped
    Our employees arrive totally prepared and equipped with the latest technology to effectively get the job done.
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    Representation & Advocacy
    We represent and advocate for the insured Recipient and Subrecipient, never for FEMA or the insurance company.

Frequently Asked Questions

If your organization or community suffers from a disaster, it is important to take a step back and realize your disaster recovery options. Listed below are some common questions.
  • Q
    Why do I need contract support?

    In the immediate aftermath of a disaster, the question will quickly become: How will all of this be paid for? Finance directors, emergency managers, grant managers, and state and local leaders have the burdensome task to jumpstart the disaster recovery process and secure funds to rebuild damaged infrastructure. A pre-disaster emergency stand-by agreement can help increase overall preparedness and expedite the recovery and funding process by ensuring compliance with federal procurement/contract requirements, establishing familiarity with your contractor, and setting up the ability to handle a “surge capacity.” Also, such a contract has no cost until activated.

  • Q
    What are some “eligible” ways to procure contract support for my FEMA disaster recovery and grant management efforts?

    There are several ways to procure contract support that will allow for some of these services to be funded as a Direct Administrative Cost under FEMA’s Public Assistance Program. These include, among others, sealed bids, competitive proposals, and state and local intergovernmental agreements or inter-entity agreements for the procurement of services. Please contact our team for more information. We have the unmatched knowledge and experience in securing the most beneficial methods and support for your efforts that will be in compliance with FEMA’s Public Assistance Program.

  • Q
    Are there funding sources to help offset the costs for securing contract support to assist with disaster recovery and FEMA grant management efforts?

    If the Recipient or Subrecipient incurs administrative costs that it tracks, charges, and accounts for directly to a specific eligible project, the costs are eligible as Direct Administrative Costs (DAC). This includes costs related to contract staff. Costs associated with the following activities are eligible as DAC if they are related to only one project and meet the above requirements (this list is not all-inclusive):
    a. Site inspections.
    b. Developing the detailed site-specific damage description.
    c. Evaluating Section 406 hazard mitigation measures.
    d. Reviewing the Project Worksheet.
    e. Preparing Small Projects.
    f.  Preparing correspondence.
    g. Travel Expenses.
    h. Collecting, copying, filing, or submitting documents to support the claim.
    i.  Requesting disbursement of PA funds.

  • Q
    How are your services typically charged?

    Tidal Basin provides FEMA disaster recovery and grant-related services on a time-and-expense basis. The overall cost of our service will be based on the number of staff, the agreed upon hourly rate for positions required, and time required to meet the client’s needs and goals.  Because of the nature of federal funding, Tidal Basin cannot predict the amount of funding that will be received from applicable funding sources. Our fees for service are not contingent on FEMA reimbursement; however, we will make every effort to capture and document costs in compliance with FEMA’s policy on Direct Administrative Costs (DAC). Please note that staff time can only be reimbursable under DAC when it can be charged to a specific Project Worksheet, and assignment of staff time is completely under the control of the client. There is not a “retainer fee” and clients are only charged for services following an activation of the contract through a Task/Purchase Order type process.

  • Q
    What sets Tidal Basin apart for other consulting firms?

    We have over thirty years of experience assisting clients with their emergency management and disaster recovery needs. We maintain extremely high client retention rates because of our dedication to help them recover from the devastating impacts following a disaster.

    For instance, one of our primary objectives is to help you maximize and expedite reimbursement from FEMA Public Assistance grants. Many of our seasoned team have been with our firm since Hurricane Katrina and beyond. They have experience with FEMA spanning decades and the hands-on experience with the many changes FEMA has made to the Public Assistance program over the years. This includes the Post Katrina Emergency Reform Act (PKEMRA), Sandy Recovery Improvement Act (SRIA), Section 428 Alternative Procedures, and the Public Assistance New Delivery Model.

    Another distinguishing factor is our “Total Solution” to help clients successfully develop and implement a complete recovery process that unites the property insurance and FEMA portions of their disaster recovery into one financial recovery strategy. We also utilize a secure and advanced financial/grant management system that is designed specifically for federal grants to reduce your risk of losing the money needed to clean up and rebuild after a catastrophe.

  • Q
    How do I know Tidal Basin has the capacity to assist us given your levels of current/existing clients against our individual needs?

    Tidal Basin is fully equipped, maintains the requisite resources, and will seamlessly demonstrate our capability to meet your needs – even in response to multiple contracts or disasters. In fact, we maintain staffing levels sufficient to support not only our clients during catastrophic disasters like Hurricane Sandy, but also to support our clients nationwide – many in Texas, Florida, and Puerto Rico due to Hurricanes Irma and Harvey. Our organization is specifically designed to support multiple clients simultaneously. The Tidal Basin team can mobilize within forty-eight hours of activation to begin on-site coordination efforts. It is important to note that our staff are not just available quickly, but will remain on call and available from pre-disaster through closeout and beyond.

Who We
Have Helped

Discover in detail how our team of professionals is playing an instrumental role in helping hundreds of organizations, governments, communities, not-for-profits, and private sector clients prepare and recover sooner from the worst disasters.
As the project manager of a large scale, regional table top exercise, my experience with Tidal Basin was excellent. The project had several unpredicted challenges. These challenges were addressed by Tidal Basin personnel without disrupting my tight time line. Their experience and professionalism made my job much easier. I would highly recommend Tidal Basin to any future project.
Captain Felix Cara
METRO Transit Police - Houston, TX
Tidal Basin has been a big part of our hurricane response team for the past 6 years providing excellent, professional service for the staff and residents of the City of Aventura. During this time, we experienced two major storm events and we utilized your debris monitoring and FEMA documentation services which both were very exceptional. We could not have weathered those events without you.
Joseph S. Kroll
Public Works/Transportation Director - City of Aventura

Severe storms dumped massive amounts of rain in the Southern Tier of New York State in the summer of 2006, resulting in widespread flooding. 

When Hurricane Katrina struck, bringing with it widespread flooding and damage, the City of Slidell took the brunt of the storm. Located just 30 miles north of New Orleans, the two cities were both hit full-force by the destructive power of the hurricane. Unfortunately for Slidell, the nation first focused on the recovery of New Orleans. The City of Slidell didn't begin its recovery operations under Adjusters International had been hired, bringing the expertise required to turn the recovery process around.

  • Washoe County, Nevada
  • Pender County, North Carolina
  • City of Slidell, Louisiana
  • 1994-DR-MA Severe Storms and Tornadoes
  • West Jefferson Medical Center, Louisiana
  • Detroit Public Schools, Michigan
  • Lee County, Florida
  • Thermal Energy Corporation (TECO), Texas
  • 1665-DR-NY Snow Emergency
  • City of Berkeley, California

Contact Us

If you are in need of effective disaster recovery services, we can help!
Call us at 888.282.1626 or fill out the form below:
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