For over the last three decades, Tidal Basin has assisted hundreds of public and private clients recover from some of the world’s worst disasters. Our unmatched experience and hands-on expertise with FEMA Programs, insurance and the insurance claim process, and other key grant resources make us an invaluable addition to any emergency response and recovery team. We are your trusted advocates, working only for you to help expedite and maximize your financial recovery. Tidal Basin stands ready to assist your community with your recovery!
Meet the Top Talent for Disaster Recovery Services
Immediate ResponseOur team responds within 24-72 hours of a request for assistance.
Direct ExperienceOur staff has a thorough understanding of the FEMA Public Assistance Program. There is no learning curve — only proven delivery.
Systems & ControlsWe deploy state-of-the-art web-based grant management software systems and controls.
Totally EquippedOur employees arrive totally prepared and equipped with the latest technology to effectively get the job done.
Representation & AdvocacyWe represent and advocate for the insured Recipient and Subrecipient, never for FEMA or the insurance company.
Frequently Asked Questions
QWhy do I need contract support?A
In the immediate aftermath of a disaster, the question will quickly become: How will all of this be paid for? Finance directors, emergency managers, grant managers, and state and local leaders have the burdensome task to jumpstart the disaster recovery process and secure funds to rebuild damaged infrastructure. A pre-disaster emergency stand-by agreement can help increase overall preparedness and expedite the recovery and funding process by ensuring compliance with federal procurement/contract requirements, establishing familiarity with your contractor, and setting up the ability to handle a “surge capacity.” Also, such a contract has no cost until activated.
QWhat are some “eligible” ways to procure contract support for my FEMA disaster recovery and grant management efforts?A
There are several ways to procure contract support that will allow for some of these services to be funded as a Direct Administrative Cost under FEMA’s Public Assistance Program. These include, among others, sealed bids, competitive proposals, and state and local intergovernmental agreements or inter-entity agreements for the procurement of services. Please contact our team for more information. We have the unmatched knowledge and experience in securing the most beneficial methods and support for your efforts that will be in compliance with FEMA’s Public Assistance Program.
QAre there funding sources to help offset the costs for securing contract support to assist with disaster recovery and FEMA grant management efforts?A
If the Recipient or Subrecipient incurs administrative costs that it tracks, charges, and accounts for directly to a specific eligible project, the costs are eligible as Direct Administrative Costs (DAC). This includes costs related to contract staff. Costs associated with the following activities are eligible as DAC if they are related to only one project and meet the above requirements (this list is not all-inclusive):
a. Site inspections.
b. Developing the detailed site-specific damage description.
c. Evaluating Section 406 hazard mitigation measures.
d. Reviewing the Project Worksheet.
e. Preparing Small Projects.
f. Preparing correspondence.
g. Travel Expenses.
h. Collecting, copying, filing, or submitting documents to support the claim.
i. Requesting disbursement of PA funds.
QHow are your services typically charged?A
Tidal Basin provides FEMA disaster recovery and grant-related services on a time-and-expense basis. The overall cost of our service will be based on the number of staff, the agreed upon hourly rate for positions required, and time required to meet the client’s needs and goals. Because of the nature of federal funding, Tidal Basin cannot predict the amount of funding that will be received from applicable funding sources. Our fees for service are not contingent on FEMA reimbursement; however, we will make every effort to capture and document costs in compliance with FEMA’s policy on Direct Administrative Costs (DAC). Please note that staff time can only be reimbursable under DAC when it can be charged to a specific Project Worksheet, and assignment of staff time is completely under the control of the client. There is not a “retainer fee” and clients are only charged for services following an activation of the contract through a Task/Purchase Order type process.
QWhat sets Tidal Basin apart for other consulting firms?A
We have over thirty years of experience assisting clients with their emergency management and disaster recovery needs. We maintain extremely high client retention rates because of our dedication to help them recover from the devastating impacts following a disaster.
For instance, one of our primary objectives is to help you maximize and expedite reimbursement from FEMA Public Assistance grants. Many of our seasoned team have been with our firm since Hurricane Katrina and beyond. They have experience with FEMA spanning decades and the hands-on experience with the many changes FEMA has made to the Public Assistance program over the years. This includes the Post Katrina Emergency Reform Act (PKEMRA), Sandy Recovery Improvement Act (SRIA), Section 428 Alternative Procedures, and the Public Assistance New Delivery Model.
Another distinguishing factor is our “Total Solution” to help clients successfully develop and implement a complete recovery process that unites the property insurance and FEMA portions of their disaster recovery into one financial recovery strategy. We also utilize a secure and advanced financial/grant management system that is designed specifically for federal grants to reduce your risk of losing the money needed to clean up and rebuild after a catastrophe.
QHow do I know Tidal Basin has the capacity to assist us given your levels of current/existing clients against our individual needs?A
Tidal Basin is fully equipped, maintains the requisite resources, and will seamlessly demonstrate our capability to meet your needs – even in response to multiple contracts or disasters. In fact, we maintain staffing levels sufficient to support not only our clients during catastrophic disasters like Hurricane Sandy, but also to support our clients nationwide – many in Texas, Florida, and Puerto Rico due to Hurricanes Irma and Harvey. Our organization is specifically designed to support multiple clients simultaneously. The Tidal Basin team can mobilize within forty-eight hours of activation to begin on-site coordination efforts. It is important to note that our staff are not just available quickly, but will remain on call and available from pre-disaster through closeout and beyond.
I'm certain if we had not had access to your excellent services, we would have settled for a much smaller sum for the loss of our facility, and it would have taken much longer to reach a settlement.
Tidal Basin assigned a uniquely-qualified project management team with extensive, existing knowledge of our region to this initiative. Their knowledge and experience with developing products that close gaps and are responsive to stakeholder needs was evident throughout the project. Tidal Basin was effective at confirming the need/project scope at the outset of the project. The stakeholder working group sessions that were facilitated by Tidal Basin revealed a more nuanced planning need (a coordination tool instead of an operational response plan), and Tidal Basin quickly adapted to this shift in project scope. Despite this change, Tidal Basin was able to provide an end-product that exceeded our expectations. I found the team to be particularly responsive to communications (email/phone) and well-suited to elicit difficult/nebulous information from the planning stakeholders and translate that into a written product. Tidal Basin always exhibited great customer service throughout the project and I highly recommend Tidal Basin without reservation. In fact, I have used them multiple times!
Severe storms dumped massive amounts of rain in the Southern Tier of New York State in the summer of 2006, resulting in widespread flooding.
When Hurricane Katrina struck, bringing with it widespread flooding and damage, the City of Slidell took the brunt of the storm. Located just 30 miles north of New Orleans, the two cities were both hit full-force by the destructive power of the hurricane. Unfortunately for Slidell, the nation first focused on the recovery of New Orleans. The City of Slidell didn't begin its recovery operations under Adjusters International had been hired, bringing the expertise required to turn the recovery process around.
- City Park of New Orleans, Louisiana
- Town of Maine, New York
- Ward County, North Dakota
- City of Copperas Cove, Texas
- City of Cedar Rapids, Iowa
- Owatonna Public Utilities, Minnesota
- Colorado Springs Utilities
- State of Georgia
- Monroe County Sheriff, Florida
- City of Harrisburg, Pennsylvania
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