For over the last three decades, Tidal Basin has assisted hundreds of public and private clients recover from some of the world’s worst disasters. Our unmatched experience and hands-on expertise with FEMA Programs, insurance and the insurance claim process, and other key grant resources make us an invaluable addition to any emergency response and recovery team. We are your trusted advocates, working only for you to help expedite and maximize your financial recovery. Tidal Basin stands ready to assist your community with your recovery!
Meet the Top Talent for Disaster Recovery Services
Immediate ResponseOur team responds within 24-72 hours of a request for assistance.
Direct ExperienceOur staff has a thorough understanding of the FEMA Public Assistance Program. There is no learning curve — only proven delivery.
Systems & ControlsWe deploy state-of-the-art web-based grant management software systems and controls.
Totally EquippedOur employees arrive totally prepared and equipped with the latest technology to effectively get the job done.
Representation & AdvocacyWe represent and advocate for the insured Recipient and Subrecipient, never for FEMA or the insurance company.
Frequently Asked Questions
QWhy do I need contract support?A
In the immediate aftermath of a disaster, the question will quickly become: How will all of this be paid for? Finance directors, emergency managers, grant managers, and state and local leaders have the burdensome task to jumpstart the disaster recovery process and secure funds to rebuild damaged infrastructure. A pre-disaster emergency stand-by agreement can help increase overall preparedness and expedite the recovery and funding process by ensuring compliance with federal procurement/contract requirements, establishing familiarity with your contractor, and setting up the ability to handle a “surge capacity.” Also, such a contract has no cost until activated.
QWhat are some “eligible” ways to procure contract support for my FEMA disaster recovery and grant management efforts?A
There are several ways to procure contract support that will allow for some of these services to be funded as a Direct Administrative Cost under FEMA’s Public Assistance Program. These include, among others, sealed bids, competitive proposals, and state and local intergovernmental agreements or inter-entity agreements for the procurement of services. Please contact our team for more information. We have the unmatched knowledge and experience in securing the most beneficial methods and support for your efforts that will be in compliance with FEMA’s Public Assistance Program.
QAre there funding sources to help offset the costs for securing contract support to assist with disaster recovery and FEMA grant management efforts?A
If the Recipient or Subrecipient incurs administrative costs that it tracks, charges, and accounts for directly to a specific eligible project, the costs are eligible as Direct Administrative Costs (DAC). This includes costs related to contract staff. Costs associated with the following activities are eligible as DAC if they are related to only one project and meet the above requirements (this list is not all-inclusive):
a. Site inspections.
b. Developing the detailed site-specific damage description.
c. Evaluating Section 406 hazard mitigation measures.
d. Reviewing the Project Worksheet.
e. Preparing Small Projects.
f. Preparing correspondence.
g. Travel Expenses.
h. Collecting, copying, filing, or submitting documents to support the claim.
i. Requesting disbursement of PA funds.
QHow are your services typically charged?A
Tidal Basin provides FEMA disaster recovery and grant-related services on a time-and-expense basis. The overall cost of our service will be based on the number of staff, the agreed upon hourly rate for positions required, and time required to meet the client’s needs and goals. Because of the nature of federal funding, Tidal Basin cannot predict the amount of funding that will be received from applicable funding sources. Our fees for service are not contingent on FEMA reimbursement; however, we will make every effort to capture and document costs in compliance with FEMA’s policy on Direct Administrative Costs (DAC). Please note that staff time can only be reimbursable under DAC when it can be charged to a specific Project Worksheet, and assignment of staff time is completely under the control of the client. There is not a “retainer fee” and clients are only charged for services following an activation of the contract through a Task/Purchase Order type process.
QWhat sets Tidal Basin apart for other consulting firms?A
We have over thirty years of experience assisting clients with their emergency management and disaster recovery needs. We maintain extremely high client retention rates because of our dedication to help them recover from the devastating impacts following a disaster.
For instance, one of our primary objectives is to help you maximize and expedite reimbursement from FEMA Public Assistance grants. Many of our seasoned team have been with our firm since Hurricane Katrina and beyond. They have experience with FEMA spanning decades and the hands-on experience with the many changes FEMA has made to the Public Assistance program over the years. This includes the Post Katrina Emergency Reform Act (PKEMRA), Sandy Recovery Improvement Act (SRIA), Section 428 Alternative Procedures, and the Public Assistance New Delivery Model.
Another distinguishing factor is our “Total Solution” to help clients successfully develop and implement a complete recovery process that unites the property insurance and FEMA portions of their disaster recovery into one financial recovery strategy. We also utilize a secure and advanced financial/grant management system that is designed specifically for federal grants to reduce your risk of losing the money needed to clean up and rebuild after a catastrophe.
QHow do I know Tidal Basin has the capacity to assist us given your levels of current/existing clients against our individual needs?A
Tidal Basin is fully equipped, maintains the requisite resources, and will seamlessly demonstrate our capability to meet your needs – even in response to multiple contracts or disasters. In fact, we maintain staffing levels sufficient to support not only our clients during catastrophic disasters like Hurricane Sandy, but also to support our clients nationwide – many in Texas, Florida, and Puerto Rico due to Hurricanes Irma and Harvey. Our organization is specifically designed to support multiple clients simultaneously. The Tidal Basin team can mobilize within forty-eight hours of activation to begin on-site coordination efforts. It is important to note that our staff are not just available quickly, but will remain on call and available from pre-disaster through closeout and beyond.
We had initially thought we would be able to assess the damage and work with FEMA and our insurance carrier's adjusters by ourselves. It quickly became evident that we were going to need help. We realized we did not have the personnel, time or expertise it was going to take to deal with complex governmental regulations and equally complex insurance and adjusting issues, especially when it was taking all the resources we had just to get essential county services up and running again. ... your organization really came to the rescue. You delivered what you promised, and that counts for everything down here in South East Texas.
Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the County maximize the public assistance that was available after all of these disasters. You delivered what you promised and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level, yet be able to translate in a clear and concise manner the intricate and sometimes subjective FEMA regulations which we could not have done without you.Without hesitation we would recommend you and your firm to anyone that is faced with the processing of large and complex disaster loss claims.
Adjusters International’s involvement helped reverse FEMA’s original denial of funding to full reimbursement for the repairs. In the end, Adjusters International’s determination of eligibility allowed the applicant to secure over $14 million in FEMA recovery funding for the facility.
A lack of adequate resources caused the situation to unfold the way it did in Slidell. Due to overburdened FEMA officials and insurance company adjusters, a number of projects were overlooked or underestimated.
- St. Luke’s Episcopal Hospital, Texas
- University of Virgin Islands, U.S.V.I
- Central School District, Louisiana
- Monroe County School District, Florida
- City of Sanibel, Florida
- Steele County, Minnesota
- Pender County, North Carolina
- 1994-DR-MA Severe Storms and Tornadoes
- Derry Township Municipal Authority, Pennsylvania
- Government of the U.S. Virgin Islands
Call us at 703.683.8551 or fill out the form below: