Scalable support at the onset of a disaster

HomeRespondStaff Augmentation (Field or Operations Centers)


Tidal Basin recognizes the need to support communities with emergency management, emergency planning, EOC operations and Emergency Support Functions (ESF) when a disaster strikes. Not only do we help communities, residents, and facilities prepare for incidents, we act as an extension of your emergency management team and community to aid in the response needs.
Our staff augmentation support is scalable and flexible – giving you the resources needed for as long as you need them. We provide experts where you need them, filling gaps or providing relief to a limited team. Our subject matter experts have experience stepping into small and large project teams and acting quickly to help communities recover.


Disasters are ever-changing, as is the innovation required to provide emergency response services. Tidal Basin assists with EOC planning and coordination activities, EOC logistics and resource management activities, data analysis, data management, and data entry tasks related to response and recovery activities. We assist with surge operations and co-responses (i.e., a hurricane response). The COVID-19 pandemic response created unforeseen barriers for many state and county representatives. Despite the daily occurrence of natural disasters, our team was able to support many communities nationwide with their response efforts during the pandemic to offset the long-term need for surge support. We can provide incident staff in the field, support for logistics or operations, and an incident command structure to help support local, state, and federal response efforts.

We scale, mobilize, and deliver subject matter experts in a variety of areas, including, but not limited to:

  • Project and program management
  • Data collection, management, and visualization
  • Emergency operations support and staffing
  • Emergency response training and exercises
  • Inspection services
  • Program compliance
  • Quality control
  • Cost recovery
  • EOC and ESF support
  • Contact center support

Take a look at our real-world applications


Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.

The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.

Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired your organization to provide professional services for disaster assistance, remediation, restoration and recovery efforts….Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from you when we needed it most.