Operating as an extension of your team when it matters most

HomeRespondEmergency Operations Center (EOC) Staff Support and Surge

Support When Emergencies Strike

Emergency Operations Centers (EOC) are active as a result of an emergency or event. Our team provides unparalleled EOC support through expertly trained professionals. Tidal Basin retains the resources to provide EOC staff surge support, both short-term and long-term, to assist our clients while effectively managing an incident.
Our experts support the following EOC functions:

  • Command
  • Operations
  • Planning
  • Logistics
  • Finance/Administration


Our team provides personnel to address the needs of our clients. These include support of operations and logistics, situational support, communication with residents, data and inventory analysis, development of reports, preparation of procurement documents, and communication with state procurement officers. We are an extension of your team dedicated to supporting your needs.

Tidal Basin’s EOC staff support is designed to help our clients in need. We provide experts where you need them – sometimes to fill gaps or to relieve current team members. Our services are scalable to provide the appropriate resources throughout the duration of an incident.

Take a look at our real-world applications


Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.

The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.

Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired your organization to provide professional services for disaster assistance, remediation, restoration and recovery efforts….Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from you when we needed it most.