Supporting state and local governments with post-disaster temporary housing

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Disaster Case Management

Disaster case management is crucial to the recovery process of a community and its people. At Tidal Basin, we provide custom, flexible and efficient disaster case management solutions to support all phases of recovery following a disaster. We place importance on the specific needs of individual cases, whether it’s short-term or long-term relief.

Tidal Basin is currently supporting the state of Louisiana with Disaster Case Management Services to support individuals and families impacted by Hurricane Ida.

Temporary Sheltering

Tidal Basin has supported state-level grantees in the standup and implementation of temporary shelter programs immediately after a disaster. We excel in the rapid execution of these programs to get disaster-impacted residents sheltered as a first step in the community’s recovery. Non-congregate shelter and travel trailer programs are typical in this phase of recovery.

Temporary Housing Support

Our team of experts has direct program experience managing FEMA and state-funded temporary repair programs that allow survivors to remain in their homes and their communities, close to their jobs and families while awaiting permanent repairs to their homes.

FEMA’s Sheltering and Temporary Essential Power (STEP) program assists on behalf of state and local governments. The STEP program was developed by FEMA under Public Category Assistance B – Emergency Protective Measures as a strategy to get disaster survivors out of temporary living arrangements and back into their homes in a safe and sanitary manner.

Take a look at our real-world applications


Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.

The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.

Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired your organization to provide professional services for disaster assistance, remediation, restoration and recovery efforts….Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from you when we needed it most.