Built to handle the specific demands of critical response programs 

Streamlined Application Intake
Customizable digital forms, automated data validation, and real-time submission tracking ensure applicants are guided through a clear, user-friendly process while enabling caseworkers to manage and prioritize incoming requests efficiently. 

Efficient Eligibility Review
Workflow configuration engines and document management tools allow for efficient eligibility determination and verification. Caseworkers can quickly assess applicant qualifications, flag missing information, and generate approval workflows with audit-ready documentation.  

Mobile Field Support
Designed for mobility and rural support, the platform offers mobile-friendly interfaces for field staff and applicants. It allows real-time data entry, ensuring accurate and timely updates from on-the-ground personnel.  

Integrated Service Referrals
Matches clients with appropriate services based on needs assessments and program eligibility. Referral partners can update progress notes and milestones, replacing disconnected systems with shared visibility and audit-ready histories.  

Secure Financial Management
Seamlessly integrate financial assistance workflows for programs such as FEMA Individual Assistance, or rental or housing aid. The platform supports secure, fund disbursement, complete with mailing address validation, audit trails, and eligibility checks.   

Robust User Management
Configurable role-based application management supports thousands of concurrent users across unlimited program-defined roles. 

Seamless Outreach Communication
External applicant communication in the form of email, text, and document upload supports wayfinding and problem resolution. 

Emergency Shelter Support
Rapidly place and track individuals in emergency shelters. Integrate location data, manage capacity, and coordinate between providers to ensure timely housing solutions. 

Emergency Feeding and Hoteling
Coordinate feeding and hoteling services by linking corporate partners and vendors with your program and financial management systems. Track service delivery and manage reimbursements with structured workflows.  

Disaster Case Management Program (DCMP)
Supports DCMP by centralizing case files, enabling longitudinal tracking of recovery progress, and facilitating multi-agency collaboration. Case managers are empowered to develop recovery plans, monitor milestones, and connect clients to critical services.