Phoenix OneCase®

All-in-one platform for grant, case, and debris management

Out-of-the-Box Functionality

Real-time Analytics

Dynamic Form Generation

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Reduce administrative burdens, accelerate service delivery, and make informed data-driven decisions.

Phoenix OneCase is a proprietary, cloud-based platform developed by subject matter experts in emergency management, public assistance, and grant administration to simplify and streamline grant, case, and debris management. Fully customizable and built for scalability, Phoenix OneCase empowers your team to manage complex workflows with ease while ensuring compliance and high-quality data management.  

Contact us today to schedule a personalized demo and discover the power of Phoenix OneCase.

Grant Management

Manage grant programs from application to closeout in one place. 

  •  One data source: Single system for applications, awards, budgets, and reports.  
  • Smart workflows: Configurable for state management, QA, and manager functions.   
  • Faster closeout: Dashboards and exports tie together spend, outcomes, and compliance.
Case Management

Give case managers a clear path from intake to service support while keeping applicants informed.   

  • Seamless intake: Digital forms, automated validation, and real time tracking prioritize efficiency.  
  • Field ready: Mobile interfaces let staff and applicants update cases and documents on site.  
  • Communication and referrals: Email, text, and partner referrals live in each case with full history. 
Automated Debris Management

Stand up debris operations fast and capture every load, route, and cost for reimbursement.

  • Rapid deployment: Live in 24 to 48 hours for post-disaster work.  
  • Audit ready: Geo-tagged loads and routes aligned with FEMA Public Assistance.  
  • Cost clarity: Reports and reconciliations for contractors and claims.

Ready to get started?
Book a free demo with one of our experts today.

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Phoenix OneCase Features  

Simplify Complex Processes with Dynamic Forms
Transform paperwork into smart, digital forms with no coding required—streamlining
data collection, providing data validation, and reducing errors.  

Gain Actionable Insights with Advanced Analytics
Dynamic dashboards, real-time analytics, and customizable reports provide insights
into program performance, client outcomes, and operational efficiency.   

Deploy Rapidly with Cloud-Based Service
Our platform seamlessly connects to Microsoft PowerBI right out of the box, ensuring
high-quality outputs and reducing cost to implementation costs.  

Ensure Scalable and Secure Infrastructure
AWS hosting delivers dynamic scaling, high availability, and robust security features, including multi-factor authentication and role-based access control.  

Serve Everyone with Accessible Technology
With multi-language support and adherence to ADA compliance, Phoenix OneCase is designed to serve diverse populations, including those with limited technical capacity.  

Scale Up for High-Volume Capacity
Phoenix OneCase is load-tested to support up to 50,000 concurrent connections.

Thanks to our in-house team of practitioners and technical experts, Phoenix OneCase can be deployed rapidly, often within 24 hours for urgent disaster response scenarios. We’ve supported emergency activations across the nation, and the platform is built for speed without sacrificing quality.

Yes. The platform offers robust integration capabilities, and our software developers are familiar with common cost-saving integrations to recommend for your program. Whether it’s state eligibility portals, financial systems, or third-party service providers, we work closely with clients to ensure seamless interoperability.

Phoenix OneCase is designed with usability in mind. Most users can get up and running quickly with minimal training. We offer onboarding support, user guides, and live assistance through kickoff to ensure a smooth transition.

Pricing depends on the scope, scale, and customization needs of your program. We offer flexible licensing models to fit different budgets and operational requirements. Contact us today to discuss your needs and receive a tailored quote.

Meet our experts

Melissa J. Gordon

Chief Operating Officer

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Greg Parsons

Chief Information Officer & Chief Technology Officer

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Andrew Yonce

Vice President, GovTech

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Erich Loych

Technical Market Lead

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Rachel Fifi-Culp

Sr. Director of Emerging Markets and Technology

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Meet the entire team

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Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.

Salvatore R. Zappulla, Division Director Monroe County Budget and Finance, Monroe County, Florida

The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.

Sam Walton, Program Manager for Disaster Assistance, State of Alaska

Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired your organization to provide professional services for disaster assistance, remediation, restoration and recovery efforts….Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from you when we needed it most.

Alan K. Sudduth, County Administrator, Board of Supervisors, Jackson County, Mississippi