A comprehensive approach to FEMA’s programs

HomeEmergency ManagementRecoverFEMA Programs

Public Assistance (PA)

Tidal Basin is one of the nation’s top providers of integrated disaster recovery consulting services. Our team collaborates with funding recipients and sub-recipients to expedite reimbursement from FEMA PA grants and property insurance claims. Our comprehensive approach to recovery allows our team to address all concerns related to the recovery process. We provide the following services in line with the FEMA PA process:

  • Debris monitoring
  • Damage assessments
  • Streamlined application, project worksheet, scope development, and project formulation
  • Insurance and supplemental funding reconciliation
  • FEMA obtain and maintain
  • Appeals, arbitration, and audit resolution

Tidal Basin is adaptable and offers a remote PA delivery model in addition to our onsite in-person program management support. Services include:

  • Project development and grants management
  • Staffing footprint
  • Cost savings
  • Closeout, appeals and audits

Individual Assistance (IA)

Tidal Basin’s recovery experts are well-versed in FEMA’s IA program. The IA Program offers supplemental federal disaster grant assistance to individuals and households. We assist state governments with their roles and responsibilities related to FEMA’s Individual Assistance program (IA). This includes any state IA programs that are enacted or funded at the state level with or without a presidential declaration. Tidal Basin is proficient in managing the FEMA Individual Assistance (IA) Program at both the Regional and National levels and currently manages a portion of the FEMA IA Program – Housing Inspections Services (HIS). We have team members that have been a part of the FEMA IA Technical Assistance Contract (TAC) while serving in various roles within the IA Program. We employ staff members who have subcontracted in the state of New York managing the state’s Housing Inspection Program. Our comprehensive support includes:

  • Developing/updating administrative plans outlining the process for activating and implementing the program.
  • Assistance with preliminary damage assessments to ascertain the level of damage and help document for declaration purposes.
  • Conducting home inspections to verify losses and establish cost estimates for losses.
  • Operating disaster recovery centers to take applications in person or via call-in numbers.

Sheltering and Temporary Essential Power (STEP) Program Management

The STEP program was developed by FEMA under Public Category Assistance B – Emergency Protective Measures as a strategy to move disaster survivors from shelters, temporary living arrangements, and hotel/motel rentals back into their homes in a safe and sanitary manner. The purpose of the program is to perform minimal yet critical repairs to render dwellings habitable, enabling residents to remain in or return to their homes instead of using congregate shelters.

Tidal Basin Program Capabilities:

  • Designed program policies and procedures in accordance with FEMA disaster policy.
  • Inspected home structures and interviewed applicants for program eligibility and to develop construction scopes of work.
  • Created applications for homeowners, along with supporting technology infrastructure and databases to receive, track, and close out all applicants.
  • Supplied work orders and estimates for FEMA’s designated construction firms.
  • Provided program outreach activities including, town hall-style meetings, program flyers, paid media production, and website and social media presence.
  • Performed final inspections on homes after construction to verify completion and eligibility for home occupancy.
  • Validated applicant eligibility for the FEMA program to include home ownership and occupancy.
  • Developed required documentation for FEMA program reimbursement and program closeout.
  • Collected required Rights of Entry (ROE) forms.

Take a look at our real-world applications


Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.

The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.

Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired your organization to provide professional services for disaster assistance, remediation, restoration and recovery efforts….Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from you when we needed it most.