Compassionate, applicant-based program support

Effective case management

Our project management team provides case management services support to multiple local and state governments. Our team of over 2,200 full-time and on-call professionals have provided professional federal program management, case management, disaster recovery, and consulting services to hundreds of clients, totaling over $40 billion in federal grant funding. This experience combined with our deep understanding of federal rules and regulations and proven team of dedicated Specialists and Subject Matter Experts trained in case management techniques will ensure the rapid processing of applications to serve communities and residents who have been impacted by natural disasters.

Tidal Basin has a deep bench of case managers, many of whom are bilingual. Our experts have practical, hands-on experience in the rapid deployment of federal funding through applicant-based programs, providing intake, eligibility, award coordination, file closeout, and document management services for billion-dollar programs.

Take a look at our real-world applications


Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.

The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.

Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired your organization to provide professional services for disaster assistance, remediation, restoration and recovery efforts….Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from you when we needed it most.