Ensuring lessons observed become lessons learned

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After-Action Reports

Tidal Basin’s AAR services are based on a layered methodology of data collection, workshops, and interviews to simultaneously share lessons learned and collaboratively document corrective actions. Our operational knowledge of public health, public safety, and emergency management best practices combined with our real-world experience allows us to formulate comprehensive and actionable improvement plans (IPs). Tidal Basin’s AAR experience includes COVID-19 response, hurricanes, the Presidential Travel Policy/First Amendment protests at airports, power outages and storms, critical utility interruptions, over 40 post-disaster AARs for FEMA, and National Special Security Events (NSSE) in the National Capital Region (NCR).

When crafting your AAR, the Tidal Basin team will work closely with you to:

  • Ensure lessons learned are captured and preparedness efforts enhanced.
  • Provide on-site or virtual coordination, collaboration, and communication as rapidly and continuously as necessary to achieve the desired result.
  • Leverage our proven, iterative three-step approach to gathering the necessary data, including relevant stakeholders, and synthesizing information into an actionable AAR that addresses the needs of cross-cutting, multi-agency, multi-disciplinary emergency management activities.
  • Efficiently conduct interviews, collect data, and provide well-informed assessments, analysis and recommendations
  • Facilitate interviews and focus groups to gain an understanding of an event and its effects.

Take a look at our real-world applications


Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.

The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.

Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired your organization to provide professional services for disaster assistance, remediation, restoration and recovery efforts….Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from you when we needed it most.