Tornado Preparedness Center

The 2004 hurricane season was a difficult one for Lee County in Southwest Florida. We were fortunate, indeed, to have retained your firm to process FEMA claims following Hurricane Charley. Especially effective was the coordinated approach you used in seeking financial relief from separate sources such as FEMA, FHWA, NRCS and insurance. …The knowledge needed to deal with FEMA regulations is mind-boggling. It was obvious you and your team are very much up to speed with these regulations, procedures and processes.Without hesitation, we would recommend you and your firm to anyone faced with the task of processing large and/or complex loss claims in a disaster environment. Your firm’s ability to bring together the right team of professionals at the right time resulted in the creation of a superior product. Your thoroughness, knowledge, attention to detail, and logical approach provided us with the assurance that we would obtain the maximum reimbursement from all eligible sources.

I’m certain if we had not had access to your excellent services, we would have settled for a much smaller sum for the loss of our facility, and it would have taken much longer to reach a settlement.

The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.

Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.

… Your team’s efforts, dedication, professionalism, and, most of all, responsiveness to our complex needs has made a huge and positive impact on our efforts to recovery from the disaster.

During the past three years your organization has provided our city with excellent support in the areas of grant writing, mitigation, reporting, liaison assistance with both federal and state officials, and logistical support for reporting deadlines.Their work has been a major factor in our recovery success, helping us to recover from that devastating flood and to deal with the often complex and difficult FEMA recovery process.I can confidently recommend your organization as a solid and reputable contractor, and experts in their field.