Housing Inspection Services Program (CONUS/OCONUS)

Federal Emergency Management Agency (FEMA)

HomeHousing Inspection Services Program (CONUS/OCONUS)

About the project

FEMA awarded the $163M Housing Inspection Services (HIS) contract in 2013 to provide emergency aid grants to survivors whose homes were affected by presidentially declared emergencies or natural disasters. 

Vanguard provides FEMA with a nationwide cadre of trained and disaster-ready independent inspectors who mobilize on short notice to examine housing situations and provide immediate relief to affected homeowners. Providing housing inspections for over 50% of HIS task orders, the team handled concurrent disasters in Puerto Rico, the U.S. Virgin Islands, Florida, Texas, California, and the Midwest. Vanguard successfully coordinated with FEMA and other agencies to deploy inspectors and set up control and adjudication centers in challenging environments. 

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Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.

The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.

Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired your organization to provide professional services for disaster assistance, remediation, restoration and recovery efforts….Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from you when we needed it most.