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Housing Inspection Services Program (CONUS/OCONUS)
Comprehensive Emergency Management Support
INSPECTION SERVICES
Tidal Basin, through our joint venture Vanguard, provides housing inspection services and emergency grants emergency grants to aid survivors whose homes have been affected by presidentially declared emergencies or natural disasters throughout the nation.
Our team provides FEMA with a nationwide cadre of trained and disaster-ready independent inspectors. All inspectors mobilize on short notice to examine housing situations and provide immediate relief to affected homeowners. All our inspectors are pre-vetted and FEMA badged so they are ready to be deployed at a moment’s notice.
The depth of our cadre enables us to respond quickly to multiple disasters at the same time. We handled concurrent disasters in Puerto Rico, U.S. Virgin Islands, Florida, Texas, California and the Midwest, and successfully coordinated with FEMA and other agencies to deploy inspectors and set up control and adjudication centers in challenging environments.
Our goal is to provide efficient and consistent support through the inspection process. Our team understands the importance of ensuring a seamless inspection process and utilize an automated process to perform this way. Inspectors are prompted, using a tablet, to verify belongings lost, appliances damaged, as well as utility and construction impacts caused by a disaster. Once an inspector enters this data, pictures of damages are taken utilizing the tablet and saved. Ownership verification is completed utilizing the device and now applicants, can then electronically sign the inspection document utilizing a stylus. This information, along with the final inspection, is sent to FEMA for evaluation and eventual payment for the eligible damages and costs incurred.
Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.
The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.
Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired your organization to provide professional services for disaster assistance, remediation, restoration and recovery efforts….Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from you when we needed it most.
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