OUR Florida Relief Reaches 225,770 Households

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Tallahassee, FL -- From April 21 through April 27, OUR Florida approved 3,883 applications and obligated more than $31.7 million in relief to families behind on rent and utilities payments.

More than $1.27 billion has been obligated to 225,770 households across Florida since the program launched May 10, 2021.

“Every day, the OUR Florida team is working to help eligible families find relief on rental and utility assistance,” said Melissa Gordon, Chief Administrative Officer of Tidal Basin Group, which manages program delivery of OUR Florida. "We aim to reach all communities throughout the state and help Florida families get back on their feet. Whether online, by phone or at one of our 18 physical locations, our eligibility specialists stand ready to support applicants through the process."

The OUR Florida program has established 18 locations throughout the state to assist applicants in completing the application requirements. Visit OURFlorida.com/contact to make an appointment at one of the following locations:

  • Cocoa
  • Daytona
  • Florida City
  • Ft. Lauderdale
  • Ft. Myers
  • Gainesville
  • Jacksonville (Two Locations)
  • Lake-Mary
  • Largo
  • Miami-Dade
  • Opa-Locka
  • Panama City
  • Pensacola
  • Tallahassee (Two Locations)
  • Tampa
  • West Palm Beach

Applicants who need assistance to complete their application may also reach a specialist through the call center: 1-833-493-0594. The call center accepts calls seven days a week from 7:00 a.m. to 6:00 p.m. EST.

OUR Florida provides Opportunities for Utilities and Rental assistance to Florida families and businesses. Families who receive rent and utilities payments through OUR Florida can focus on getting back on track. Property owners who receive relief on behalf of their tenants are able to recover their losses.

Floridians who rent the home, apartment, or other dwelling where they live can apply for relief through OUR Florida. To be eligible for benefits, renters must be low income or unemployed, experienced a loss of income or financial hardship during the last year, and behind on rent or utility payments, or at risk of falling behind.

To learn more, visit OURFlorida.com