Case Management Services for Economic Development Recovery Program
Puerto Rico Department of Housing (PRDOH)
About the project
Tidal Basin provides case management services for the $800 million CDBG-DR-funded economic recovery program portfolio in Puerto Rico. Case management services include intake, eligibility, HUD income verification, award coordination, and closeout services.
Case managers provide technical assistance to applicants for the CDBG-DR Economic Recovery Programs and other initiatives within the Puerto Rico CDBG Disaster Recovery Action Plan and assist with application completion in both English and Spanish. We support two programs: the Small Business Financing Program (SBF) and the Re-Grow PR Urban and Rural Agriculture Program (Re-Grow).
Tidal Basin services include:
- Eligibility and intake
- Income verification
- Award coordination
- Closeout services
View Case Study
The latest news and insights

Inside the 2025 Association of State Floodplain Managers (ASFPM) Conference
Explore the highlights of the 2025 Association of State Floodplain Managers Conference in New Orleans and Tidal Basin’s role.

What is Business Process Outsourcing (BPO) and Why Does it Matter?
Discover what business process outsourcing is and how it helps governments and enterprises boost efficiency, cut costs, and meet complex compliance needs.

Exploring Tropical Storm Lorenzo and Hurricane Lorenzo
Read the history of Tropical Storm Lorenzo and Hurricane Lorenzo, their origins, paths, impacts, and how their meteorological traits compare over the years.