Carlos Castillo Masked

Carlos Castillo

Chief Development Officer

Professional Profile

A nationally recognized leader in the field of emergency management, Carlos is the Chief Development Officer (CDO). As CDO, Carlos will oversee the growth functions of the company and Tidal Basin’s operations in the Caribbean.

Carlos has worked in the disaster response industry for nearly 40 years. He joins the Tidal Basin team directly from FEMA, where he most recently held the position of Acting Deputy Administrator for Resilience. In this role, he was leading an organization of more than 1,300 employees and managed the following sectors:

  • The Federal Insurance & Mitigation Administration
  • The National Preparedness Directorate
  • The Grant Programs Directorate
  • National Continuity Programs
  • The Office of Counterterrorism and Security Preparedness
  • The Office of Resilience Integration and Coordination

He has also served as FEMA’s Assistant Administrator for Disaster Assistance where he led the Individual and Public Assistance Programs after Hurricanes Katrina, Rita, and Ike.

Prior to his work with FEMA, Carlos held several leadership roles at the local, national, and international levels. His 26-year career with Florida’s Miami-Dade County in fire and emergency services included three years as Director of Emergency Management. He also served as the Regional Disaster Officer of the South Florida Region American Red Cross.

Carlos has taught as an Adjunct Instructor in the Master’s of Disaster Management program at Florida International University and a guest lecturer on disaster resilience and risk reduction at the University of Miami. He himself holds a Master’s Degree in Public Administration from Florida International University, is a Certified Emergency Manager (CEM), and has represented the U.S. internationally through his disaster management work with the United Nations, the North Atlantic Treaty Organization, and the Asia-Pacific Economic Consortium.


Carlos J. Castillo, CEM, was interviewed by Jacksonville's CBS@47 and FOX30 Action News' Letisha Bereola discussing FEMA's approach to preparing for hurricane season 2020 in the wake of a pandemic and what to do to be ready to handle the possible effects of the now downgraded but still strong Tropical Storm Isaias:

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