Third-Party Applications

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Selection

TB Technologies understands there is an appropriate time and place to use third-party applications or Commercial off-the-shelf (COTS) solutions. We also understand the vast market of offerings and the difficulty in making an appropriate selection. Our team will work with key stakeholders to understand the client’s comprehensive needs and use our technical expertise to recommend third-party solutions that will satisfy those needs and appropriately fit current technology ecosystems.

Configuration

After a third-party solution is selected for a client, TB Technologies will translate the defined business needs into the appropriate configuration of the application. These services range from user management and access control to page and workflow configurations, and all the way through integrations.

Training

TB Technologies understands the need for clients to be responsive to end user needs, and comprehensive training for internal and external stakeholders is fundamental to customer satisfaction. We will assist with creating a training plan incorporating written documentation and video tutorials alongside in-person and focused interactions.

Take a look at our real-world applications

Housing Inspection Services Program (CONUS/OCONUS)

Comprehensive Emergency Management Support

Emergency Rental Assistance Program

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Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the county maximize the public assistance that was available after all of these disasters. You delivered what you promised, and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level yet be able to translate clearly and concisely the intricate and sometimes subjective FEMA regulations which we could not have done without you.

The State of Alaska…[has] a significant investment in the disaster recovery process for both state and federally declared events…. The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don’t even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.

Months after the storm passed, the County was still faced with tremendous burdens related to the insurance coverage issues and FEMA and MEMA eligibility issues. Jackson County hired your organization to provide professional services for disaster assistance, remediation, restoration and recovery efforts….Their expertise with governmental regulations, the complex FEMA process and insurance adjustments resulted in our successful claim for over $2 million in additional FEMA Public Assistance funding specifically; in our successful negotiations with our insurance carrier; and in numerous other increases in the values FEMA and MEMA initially designated for County projects. Jackson County will always be mindful of the help we received from you when we needed it most.

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