See what our satisfied clients are saying. Discover how our experts have helped public and private clients assess risks, strategically prepare, and maximize their financial recovery to help get them and their communities back on their feet sooner.
I am happy we hired Tidal Basin to do the heavy lifting in getting our Continuity of Operations plan developed. ... They are true subject matter experts which allowed us to get a proven product while uncovering and addressing the complexities of our large operation. This COOP is now the foundation of our recovery operations following large and small continuity events.
Deborah S. Helton
Emergency Management Administrator
Dallas/Fort Worth International Airport
...During our time together, Jake displayed great communication skills in what was required for submission to FEMA as well as providing timely, accurate and professional service. When Jake was first assigned to St. John's, I was immediately impressed with his technical skills as well as his vast knowledge in disaster recovery... Jake was a pleasure to work with because of his amazingly positive attitude and eagerness to stick tightly to deadlines which provided St. John's with a timely resolution and recovery of expenses... I am absolutely confident that Jake and his team would be a great fit for any future disaster recovery assignments.
...The Tidal Basin team did an excellent job planning and executing the Evacuation Workshop in a way that was engaging and informative. Our staff was energized and still talking about how great the workshop was days later. We look forward to our next opportunity to work with the Tidal Basin Healthcare team.
Emergency Management Director
Palmetto General Hospital
I would like to take this time to personally thank the Liaison staff for the remarkable job and the accomplishments performed during recovery efforts associated with FEMA 1589 DR NY. ...The total goal achieved was nothing less than maximizing all eligible costs in the best interest of the applicant....One strong asset for making recovery efforts a success is having your staff on our team.
John J. Fink
New York State Emergency Management Office
... Your team's efforts, dedication, professionalism, and, most of all, responsiveness to our complex needs has made a huge and positive impact on our efforts to recovery from the disaster.
John P. Demoleas
VP of Development and External Affairs
North Shore LIJ (Northwell Health), Staten Island University Hospital
Tidal Basin has been a big part of our hurricane response team for the past 6 years providing excellent, professional service for the staff and residents of the City of Aventura. During this time, we experienced two major storm events and we utilized your debris monitoring and FEMA documentation services which both were very exceptional. We could not have weathered those events without you.
I've been dealing with Tidal Basin for over two years in my positions as the Emergency Manager for Miami Beach. During that time, Tidal Basin has never disappointed me and has always exceeded my expectations. They are always available for consult, very easy to communicate with and are responsive to our requests. They are in tune with the City's fiscal responsibilities and therefore have stayed within the original budget. Just yesterday, we had an ad-hoc meeting with the CEO, Daniel Craig and his staff regarding COVID-19 reimbursement. They team not only reinforced our thoughts but because they stayed up to date on all Federal funding programs, they added pertinent information that we were not aware of.
We retained your services to assist us in the Public Assistance grant application process and the Hazard Mitigation Grant Program with FEMA and the State of Florida. This turned out to be one of the most sensible decisions we made. Your organization made a very onerous situation much more bearable...The experience and knowledge that you provided us was invaluable.Without hesitation, we would be delighted to recommend your services to anyone who faces the task of processing large, complicated grant applications to the federal government. Your systematic approach and attention to detail allowed the City of Fort Myers to obtain our maximum eligible reimbursement.
Director, Financial Services
City of Fort Myers, Florida