Client Testimonials

See what our satisfied clients are saying. Discover how our experts have helped public and private clients assess risks, strategically prepare, and maximize their financial recovery to help get them and their communities back on their feet sooner.
All Testimonials
It has been a sincere pleasure to work with the Tidal Basin staff on our Emergency Operations Plan project. They are clearly experts in their field and it shines through in their work. Moreover, they maintained open lines of communication, were flexible to meet our needs, and provided consistent, honest feedback. I would not hesitate to work with them again or to recommend them to my colleagues.
Emergency Services Manager
County of Del Norte, Crescent City, CA
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The City of Key West hired Tidal Basin shortly after Hurricane Irma struck the Florida Keys in September 2017 to assist with maximizing our financial recovery...They managed our funding from assessment through to closeout. The staff also effectively managed our insurance proceeds, thus avoiding duplication of benefits.

In total, Tidal Basin efficiently and effectively managed over $10 million in Public Assistance grant funding including over $100K in 406 Hazard Mitigation Program Measures, to harden City facilities and mitigate against future damage. I strongly recommend the services of Tidal Basin. They are professional, thoughtful, and extremely knowledgeable. They handled the City's financial recovery flawlessly which minimized disruptions to the City's staff allowing them to keep focus on their daily responsibilities.
Finance Director
City of Key West, Florida
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We are pleased with the support we have received from Tidal Basin. The After-Action Report and Improvement Plan for our COVID-19 response provided us with direction and substance to build on and strengthen our emergency management program. Two thumbs up!
Emergency Management Director Division Chief
Calvert County, MD
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During the past three years your organization has provided our city with excellent support in the areas of grant writing, mitigation, reporting, liaison assistance with both federal and state officials, and logistical support for reporting deadlines.Their work has been a major factor in our recovery success, helping us to recover from that devastating flood and to deal with the often complex and difficult FEMA recovery process.I can confidently recommend your organization as a solid and reputable contractor, and experts in their field.
Ralph Hendricks
City Manager
City of Marble Falls, Texas
Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the County maximize the public assistance that was available after all of these disasters. You delivered what you promised and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level, yet be able to translate in a clear and concise manner the intricate and sometimes subjective FEMA regulations which we could not have done without you. Without hesitation, we would recommend you and your firm to anyone that is faced with the processing of large and complex disaster loss claims.
Salvatore R. Zappulla
Division Director Monroe County Budget and Finance
Monroe County, Florida
The State of Alaska...[has] a significant investment in the disaster recovery process for both state and federally declared events.... The collaboration with Tidal Basin in these efforts has been so successful and seamless that in most instances applicants and FEMA staff don't even realize we have contractors on board unless we tell them. Our interaction with Tidal Basin staff and managers works and feels like true teammates and the result is a faster, more comprehensive delivery of disaster recovery resources to survivors.
Sam Walton
Program Manager for Disaster Assistance
State of Alaska
I'm certain if we had not had access to your excellent services, we would have settled for a much smaller sum for the loss of our facility, and it would have taken much longer to reach a settlement.
Sue Schaefer
Board of Hughes County Commissioners
The 2004 hurricane season was a difficult one for Lee County in Southwest Florida. We were fortunate, indeed, to have retained your firm to process FEMA claims following Hurricane Charley. Especially effective was the coordinated approach you used in seeking financial relief from separate sources such as FEMA, FHWA, NRCS and insurance. ...The knowledge needed to deal with FEMA regulations is mind-boggling. It was obvious you and your team are very much up to speed with these regulations, procedures and processes.Without hesitation, we would recommend you and your firm to anyone faced with the task of processing large and/or complex loss claims in a disaster environment. Your firm's ability to bring together the right team of professionals at the right time resulted in the creation of a superior product. Your thoroughness, knowledge, attention to detail, and logical approach provided us with the assurance that we would obtain the maximum reimbursement from all eligible sources.
Tony Majul
Budget Director
Lee County, Florida
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