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Our Story

We are a team of unmatched experts specializing in emergency and preparedness, response, recovery, mitigation management, and funding, especially through FEMA grants. For decades, as some of the worst disasters struck North America, we were there immediately — boots on the ground, sleeves rolled up — actively shaping the recovery solutions for numerous organizations, communities, and governments. Driven to serve only our clients and become their true advocates as they seek to restore and rebuild their lives, we founded Tidal Basin to provide the prime resources, planning, and solutions to optimize their preparation and maximize their financial recovery.
  • 1985 The year we began preparing and settling claims.
  • 1996 Advocacy and service to eligible government entities and non-profit organizations.
  • 2007 Tidal Basin was founded by Daniel Craig.
  • 2016 Tidal Basin expanded offerings to include Preparedness & Resiliency Service.
  • 2018 Adjusters International and Tidal Basin are now one in providing the total solution in Public Adjusting, Preparedness, and Disaster Recovery Services.

Tidal Basin was founded in 2007 by Daniel Craig, who headed FEMA’s Recovery Division under President George W. Bush. While at FEMA, Craig supervised the federal government’s recovery efforts on all presidentially declared disasters, including the Space Shuttle Columbia accident, the wildfires of 2003 and the devastating hurricane seasons of 2004 and 2005.

Tidal Basin has helped federal, state, local government and private sector clients identify and achieve their emergency management and disaster recovery goals. Few if any firms can match Tidal Basin’s integrated knowledge of the preparedness, response and recovery resources available from federal disaster relief and emergency management agencies such as FEMA, the Department of Housing and Urban Development, the National Resource Conservation Service and the Department of Transportation.

In 2016, Tidal Basin expanded its scope of services and geographical reach by joining with Adjusters International (AI), the nation’s leading public adjusting organization. From terrorist attacks to hurricanes, explosions to earthquakes, fires to floods, AI has been helping clients recover from disastrous property losses since 1985 and has also provided expertise, advocacy and service to eligible public and not-for-profit entities seeking recovery through FEMA’s public assistance grant programs.

Adjusters International and Tidal Basin are one organization — peerless in its ability to provide a Total Solution® for preparedness and disaster recovery, whether the need involves government grants or property insurance claims.

Our preparedness and disaster recovery services are provided under the Tidal Basin name. Our adjusting services are to be delivered by our licensed regional public adjusting firms, under the Adjusters International umbrella.

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Who We
Have Helped

Discover in detail how our team of professionals are playing an instrumental role in helping hundreds of organizations, governments, communities, and private sector clients prepare and maximize their financial recovery sooner from the worst disasters.
I've been dealing with Tidal Basin for over two years in my positions as the Emergency Manager for Miami Beach. During that time, Tidal Basin has never disappointed me and has always exceeded my expectations. They are always available for consult, very easy to communicate with and are responsive to our requests. They are in tune with the City's fiscal responsibilities and therefore have stayed within the original budget. Just yesterday, we had an ad-hoc meeting with the CEO, Daniel Craig and his staff regarding COVID-19 reimbursement. They team not only reinforced our thoughts but because they stayed up to date on all Federal funding programs, they added pertinent information that we were not aware of.
Juan Ramón Mestas
Deputy Chief - City of Miami Beach
Tidal Basin assigned a uniquely-qualified project management team with extensive, existing knowledge of our region to this initiative. Their knowledge and experience with developing products that close gaps and are responsive to stakeholder needs was evident throughout the project. Tidal Basin was effective at confirming the need/project scope at the outset of the project. The stakeholder working group sessions that were facilitated by Tidal Basin revealed a more nuanced planning need (a coordination tool instead of an operational response plan), and Tidal Basin quickly adapted to this shift in project scope. Despite this change, Tidal Basin was able to provide an end-product that exceeded our expectations. I found the team to be particularly responsive to communications (email/phone) and well-suited to elicit difficult/nebulous information from the planning stakeholders and translate that into a written product. Tidal Basin always exhibited great customer service throughout the project and I highly recommend Tidal Basin without reservation. In fact, I have used them multiple times!
Andrew Slater
Program Director - NVERS Northern Virginia Emergency Response System

Severe storms dumped massive amounts of rain in the Southern Tier of New York State in the summer of 2006, resulting in widespread flooding. 

Sewage Plant Flooding Flooding Urges Sewage Plant Officials to Reach Out to Adjusters International

When Hurricane Katrina struck, bringing with it widespread flooding and damage, the City of Slidell took the brunt of the storm. Located just 30 miles north of New Orleans, the two cities were both hit full-force by the destructive power of the hurricane. Unfortunately for Slidell, the nation first focused on the recovery of New Orleans. The City of Slidell didn't begin its recovery operations under Adjusters International had been hired, bringing the expertise required to turn the recovery process around.

Slidell 2 City's Recovery Nearly Lost in the Shuffle
  • Knapp Medical Center, Texas
  • City of Groves, Texas
  • 1899-DR-NY Severe Storms and Flooding
  • Jefferson County, Texas
  • Callayomi County Water District, California
  • Baylor College of Medicine, Texas
  • St. John's University
  • Jackson County, Mississippi
  • 3299-EM-NY Severe Winter Storm
  • University of Virgin Islands, U.S.V.I

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