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Our Story

We are a team of unmatched experts specializing in emergency and preparedness, response, recovery, mitigation management, and funding, especially through FEMA grants. For decades, as some of the worst disasters struck North America, we were there immediately — boots on the ground, sleeves rolled up — actively shaping the recovery solutions for numerous organizations, communities, and governments. Driven to serve only our clients and become their true advocates as they seek to restore and rebuild their lives, we founded Tidal Basin to provide the prime resources, planning, and solutions to optimize their preparation and maximize their financial recovery.
  • 1985 The year we began preparing and settling claims.
  • 1996 Advocacy and service to eligible government entities and non-profit organizations.
  • 2007 Tidal Basin was founded by Daniel Craig.
  • 2016 Tidal Basin expanded offerings to include Preparedness & Resiliency Service.
  • 2018 Adjusters International and Tidal Basin are now one in providing the total solution in Public Adjusting, Preparedness, and Disaster Recovery Services.

Tidal Basin was founded in 2007 by Daniel Craig, who headed FEMA’s Recovery Division under President George W. Bush. While at FEMA, Craig supervised the federal government’s recovery efforts on all presidentially declared disasters, including the Space Shuttle Columbia accident, the wildfires of 2003 and the devastating hurricane seasons of 2004 and 2005.

Tidal Basin has helped federal, state, local government and private sector clients identify and achieve their emergency management and disaster recovery goals. Few if any firms can match Tidal Basin’s integrated knowledge of the preparedness, response and recovery resources available from federal disaster relief and emergency management agencies such as FEMA, the Department of Housing and Urban Development, the National Resource Conservation Service and the Department of Transportation.

In 2016, Tidal Basin expanded its scope of services and geographical reach by joining with Adjusters International (AI), the nation’s leading public adjusting organization. From terrorist attacks to hurricanes, explosions to earthquakes, fires to floods, AI has been helping clients recover from disastrous property losses since 1985 and has also provided expertise, advocacy and service to eligible public and not-for-profit entities seeking recovery through FEMA’s public assistance grant programs.

Adjusters International and Tidal Basin are one organization — peerless in its ability to provide a Total Solution® for preparedness and disaster recovery, whether the need involves government grants or property insurance claims.

Our preparedness and disaster recovery services are provided under the Tidal Basin name. Our adjusting services are to be delivered by our licensed regional public adjusting firms, under the Adjusters International umbrella.

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Who We
Have Helped

Discover in detail how our team of professionals are playing an instrumental role in helping hundreds of organizations, governments, communities, and private sector clients prepare and maximize their financial recovery sooner from the worst disasters.
We had initially thought we would be able to assess the damage and work with FEMA and our insurance carrier's adjusters by ourselves. It quickly became evident that we were going to need help. We realized we did not have the personnel, time or expertise it was going to take to deal with complex governmental regulations and equally complex insurance and adjusting issues, especially when it was taking all the resources we had just to get essential county services up and running again...your organization really came to the rescue. You delivered what you promised, and that counts for everything down here in South East Texas.
Cary Erickson, SPHR
Director of Human Resources and Risk Management - Jefferson County, Texas
I also want to thank your organization for the outstanding service that was provided to CORSA and Putnam County after the August 2007 flood. ...The assistance provided by the your team saved a lot of valuable county staff time in expediting the request for assistance, and their expertise significantly increased the amount of recovery that was received from FEMA.I would recommend the services provided by your team to any entity who is attempting to expedite receiving the maximum public assistance that is available from FEMA after a disaster.
David W. Brooks, CPCU
Managing Director - County Risk Sharing Authority/County Commissioners Association of Ohio

Severe storms dumped massive amounts of rain in the Southern Tier of New York State in the summer of 2006, resulting in widespread flooding. 

Sewage Plant Flooding Flooding Urges Sewage Plant Officials to Reach Out to Adjusters International

When Hurricane Katrina struck, bringing with it widespread flooding and damage, the City of Slidell took the brunt of the storm. Located just 30 miles north of New Orleans, the two cities were both hit full-force by the destructive power of the hurricane. Unfortunately for Slidell, the nation first focused on the recovery of New Orleans. The City of Slidell didn't begin its recovery operations under Adjusters International had been hired, bringing the expertise required to turn the recovery process around.

Slidell 2 City's Recovery Nearly Lost in the Shuffle
  • Cedar Rapids Community School District, Iowa
  • Government of the U.S. Virgin Islands
  • Hudson River Park Trust, New York
  • 1534-DR-NY Severe Storms and Flooding
  • Island of Guam
  • City of Cedar Rapids, Iowa
  • Jefferson County, Texas
  • Reno-Tahoe International Airport, Nevada
  • Caruthersville School District No 18, Missouri
  • Linn County, Iowa

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