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Our Story

We are a team of unmatched experts specializing in emergency and preparedness, response, recovery, mitigation management, and funding, especially through FEMA grants. For decades, as some of the worst disasters struck North America, we were there immediately — boots on the ground, sleeves rolled up — actively shaping the recovery solutions for numerous organizations, communities, and governments. Driven to serve only our clients and become their true advocates as they seek to restore and rebuild their lives, we founded Tidal Basin to provide the prime resources, planning, and solutions to optimize their preparation and maximize their financial recovery.
  • 1985 The year we began preparing and settling claims.
  • 1996 Advocacy and service to eligible government entities and non-profit organizations.
  • 2007 Tidal Basin was founded by Daniel Craig.
  • 2016 Tidal Basin expanded offerings to include Preparedness & Resiliency Service.
  • 2018 Adjusters International and Tidal Basin are now one in providing the total solution in Public Adjusting, Preparedness, and Disaster Recovery Services.

Tidal Basin was founded in 2007 by Daniel Craig, who headed FEMA’s Recovery Division under President George W. Bush. While at FEMA, Craig supervised the federal government’s recovery efforts on all presidentially declared disasters, including the Space Shuttle Columbia accident, the wildfires of 2003 and the devastating hurricane seasons of 2004 and 2005.

Tidal Basin has helped federal, state, local government and private sector clients identify and achieve their emergency management and disaster recovery goals. Few if any firms can match Tidal Basin’s integrated knowledge of the preparedness, response and recovery resources available from federal disaster relief and emergency management agencies such as FEMA, the Department of Housing and Urban Development, the National Resource Conservation Service and the Department of Transportation.

In 2016, Tidal Basin expanded its scope of services and geographical reach by joining with Adjusters International (AI), the nation’s leading public adjusting organization. From terrorist attacks to hurricanes, explosions to earthquakes, fires to floods, AI has been helping clients recover from disastrous property losses since 1985 and has also provided expertise, advocacy and service to eligible public and not-for-profit entities seeking recovery through FEMA’s public assistance grant programs.

Adjusters International and Tidal Basin are one organization — peerless in its ability to provide a Total Solution® for preparedness and disaster recovery, whether the need involves government grants or property insurance claims.

Our preparedness and disaster recovery services are provided under the Tidal Basin name. Our adjusting services are to be delivered by our licensed regional public adjusting firms, under the Adjusters International umbrella.

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Who We
Have Helped

Discover in detail how our team of professionals are playing an instrumental role in helping hundreds of organizations, governments, communities, and private sector clients prepare and maximize their financial recovery sooner from the worst disasters.
The 2004 hurricane season was a difficult one for Lee County in Southwest Florida. We were fortunate, indeed, to have retained your firm to process FEMA claims following Hurricane Charley. Especially effective was the coordinated approach you used in seeking financial relief from separate sources such as FEMA, FHWA, NRCS and insurance. ...The knowledge needed to deal with FEMA regulations is mind-boggling. It was obvious you and your team are very much up to speed with these regulations, procedures and processes.Without hesitation, we would recommend you and your firm to anyone faced with the task of processing large and/or complex loss claims in a disaster environment. Your firm's ability to bring together the right team of professionals at the right time resulted in the creation of a superior product. Your thoroughness, knowledge, attention to detail, and logical approach provided us with the assurance that we would obtain the maximum reimbursement from all eligible sources.
Tony Majul
Budget Director - Lee County, Florida
Tidal Basin has been a big part of our hurricane response team for the past 6 years providing excellent, professional service for the staff and residents of the City of Aventura. During this time, we experienced two major storm events and we utilized your debris monitoring and FEMA documentation services which both were very exceptional. We could not have weathered those events without you.
Joseph S. Kroll
Public Works/Transportation Director - City of Aventura

Severe storms dumped massive amounts of rain in the Southern Tier of New York State in the summer of 2006, resulting in widespread flooding. 

Sewage Plant Flooding Flooding Urges Sewage Plant Officials to Reach Out to Adjusters International

When Hurricane Katrina struck, bringing with it widespread flooding and damage, the City of Slidell took the brunt of the storm. Located just 30 miles north of New Orleans, the two cities were both hit full-force by the destructive power of the hurricane. Unfortunately for Slidell, the nation first focused on the recovery of New Orleans. The City of Slidell didn't begin its recovery operations under Adjusters International had been hired, bringing the expertise required to turn the recovery process around.

Slidell 2 City's Recovery Nearly Lost in the Shuffle
  • Town of Union, New York
  • Town of Maine, New York
  • Wells Nursing Home, New York
  • Commonwealth of Virginia
  • Ward County, North Dakota
  • Pitt County, North Carolina
  • Rocky Mount Charter School, North Carolina
  • West Jefferson Medical Center, Louisiana
  • Island of Guam
  • St. Luke’s Episcopal Hospital, Texas

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Call us at 888.282.1626 or fill out the form below:
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